Frequently Asked Questions –

NEW CLIENTS MUST CREATE AN ACCOUNT BEFORE REGISTERING FOR CLASS  HERE

Is there daycare at the studio? No.

Is there a shower at the studio? Yes

Do you have towels I can use? No. Please bring your own towel for practise or a shower.

Can I purchase water at the studio? No, however You can bring your water bottle and fill it up.

What do I wear in a hot studio?  You can wear what you are comfortable in. Women, typically a yoga/bra top and pants/shorts. Men can wear yoga pants, shorts. Men can go shirtless if they prefer.

What if I register for class and then can’t make it? You can deregister your spot online, the same way you registered yourself. Just hit the DEREGISTER button. You are required to deregister a minimum of 2 hours before class starts a to allow another time to take your spot.  There is a $20 no show fee for those who do not cancel. This must be paid before you return to your mat.Or if you have a pass package, one class will be removed from your package. Phone calls, emails, texts are not acceptable ways to remove yourself from class as your spot is not available for another to take.

Do class packages expire? Yes, 5 – 10 – 20 Packages expire 6 months after purchase. No exceptions

Can I share my 5, 10 or 20 package with others? Packages may be shared with one family member per package.

Can I get a refund? Please choose wisely; all sales are final. No refunds. No exchanges. No extensions. No transfers. No sharing unlimited packages. No exceptions.  If you are unsure about your schedule, please choose a shorter-term package.

Can I put my package or contract on hold? No, see above “Can I get a refund?” The only exception is monthly recurring unlimited  contracts may be suspended once for one full month due to illness or extended travel.

What forms of payment do you take? Cash or credit card only.

How do I cancel a membership? 30 days written notice require to cancel unlimited memberships.

Do you have a mat I can use? Yes, the studio has a few mats for new yogis or those who forget their mats. Most yogis like to have their own mats. If you have a monthly membership you can keep your mat at the studio.

Where is the studio located? The studio is across the parking lot from TD Bank, in the same building as Royal Lepage.
395 Centre Street North, Suite 1-9
Located in Alternis Functional Health Unit
Huntsville, ON P1H 2P5
First Floor beside Royal Lepage Office
Is there anything else I should know? We invite you to check out our “Studio Etiquette” page for more info here.
If you have any other questions or comments please email and we will be happy to assist you –

info@muskokahotyoga.com

705.205.4688