Frequently Asked Questions –
NEW CLIENTS MUST CREATE AN ACCOUNT BEFORE REGISTERING FOR CLASS HERE
Is there daycare at the studio? No.
Is there a shower at the studio? Yes
Do you have towels I can use? Please bring your own towel for practise or a shower.
Can I purchase water at the studio? No, however You can bring your water bottle and fill it up.
What do I wear in a hot studio? You can wear what you are comfortable in. Women, typically a yoga/bra top and pants/shorts. Men can wear yoga pants, shorts. Men can go shirtless if they prefer.
What if I register for class and then can’t make it? You can deregister your spot online two hours before the start of any class. Hit the DEREGISTER button. We ask you respect the fact we are a small boutique studio with limited space. Removing yourself from class 2 hours before allows another to register for your spot. There may be a $20 no show fee for those who do not cancel. This must be paid before you return to your mat. Or if you have a pass package, one class will be removed from your package.
Do class packages expire? Yes, 5 – 10 – 20 Packages expire 12 months after purchase.
Can I share my 5, 10 or 20 package with others? Packages may be shared with one family member per package.
Can I get a refund? All sales are final. No refunds. No exchanges.
Can I put my package or contract on hold? No, see above “Can I get a refund?” The only exception is monthly recurring unlimited contracts may be suspended once for one month (based on renewal date) due to illness or extended travel.
What forms of payment do you take? Cash or credit card only.
How do I cancel a membership? 30 days written notice require to cancel unlimited memberships.
Do you have a mat I can use? Yes, the studio has a few mats for new yogis or those who forget their mats. Most yogis like to have their own mats. If you have a monthly membership you can keep your mat at the studio.
Located in Huntsville, Ont. We value simplicity, authenticity, having fun, kindness, and expansion #mhyoga #muskokahotyoga #heatinguphuntsville